RepairLoop turns repair chaos into a system your whole shop trusts — intake, photos, status, customer alerts and pickup proof. Built for jewellers, runs on the iPad you already have.
Repair desk · 3 active
RepairLoop ships as one clean system. Toggle modules on or off yourself — no developer, no custom build, no Frankenstein. Every shop runs the same core, so every update reaches you automatically.
Guided ticket: customer, item, work needed, due date, price quote — in under a minute.
Snap the item at drop-off. Proof of condition protects you from every dispute.
Auto SMS/WhatsApp when status changes. "Your repair is ready" sends itself.
Customer signs on the screen at collection. Logged, timestamped, undisputable.
Thermal tag for the repair envelope with job number and barcode. Optional.
Every touch logged — who took it in, who repaired, who released. Optional.
Photo, details, price, due date. Customer gets a ticket number on their phone.
Move through Received → In progress → Ready. Whole team sees the same board.
Status hits "Ready" and the customer is told automatically. No more phone tag.
Customer collects, signs on screen. The loop closes, logged forever.
Customer information encrypted at rest and in transit. Never shared, never sold, never used for anything except running your shop.
Direct line to real people who listen. Not a chatbot, not a ticket queue. Your shop matters to us.
Every improvement reaches your shop automatically. No reinstalls, no downtime, no extra cost.
Need repairs done too? Ask about RepairLoop manufacturing partnership — handled separately.
This is RepairLoop with sample data — switch tabs, open a repair, and push it through to collected. Nothing here is saved.
Repair desk · 3 active